How Can We Help?

Questions about Life Was Here™, your membership, your account or preserving your story? We're here to help.

Membership Help

Questions about plans, billing, trials, renewals or cancellations? Contact us and we'll help you with your membership.

Account Support

Need help signing in, managing your account, privacy settings or using a Life Was Here feature? We're here to help.

General Questions

Have a question about Life Was Here, Story Time, family memories, legacy profiles or how the service works? Send us a message.

EMAIL SUPPORT

Send Us a Message

Please include the email address associated with your Life Was Here account when asking about an account or membership issue.

Click the email address below to open your email app:

support@lifewasherememorial.com

Reporting a Problem

If you believe content or an account violates Life Was Here rules, please contact support and provide enough information for us to locate and review the issue.

Do not send passwords, credit card numbers, Social Security numbers or other highly sensitive information by email.

Looking for a Quick Answer?

Our Frequently Asked Questions page covers many common questions about Life Was Here, memberships, privacy and preserving your story.

VISIT FAQ